Privacy Policy

Effective Date: August 1, 2022
Founders Insurance Agency respects your privacy and is committed to protecting your personal information.

1. Information We Collect

  • Name, phone number, and email address when you provide them
  • SMS opt-in consent when you sign up for text messages
  • Limited technical information such as message delivery status

2. How We Use Your Information

  • Send SMS communications regarding Medicare plans, appointment reminders, and agency updates
  • Respond to customer inquiries
  • Improve client service and communication

3. Who we Share information with

  • We do not sell, rent, or share your personal information with third parties for marketing purposes.
  • SMS consent is not shared with third parties or affiliates.
  • Your information may only be shared with service providers who assist us in sending text messages or when required by law.

4. Data Security

  • We use reasonable safeguards to protect your personal information. However, please note SMS is not a fully secure medium—avoid sending sensitive information (such as Social Security Numbers or health records) via text.

5. Your Rights

  • You can opt out of SMS messages anytime by replying STOP.
  • You may request deletion of your phone number or personal information from our records by contacting us at contact@foundersinsuranceagency.com.

6. Updates

  • We may update this Privacy Policy periodically. Any updates will be posted on our website and are effective upon posting.

SMS Terms of Service

By opting in to receive SMS messages from Founders Insurance Agency, you agree to the following terms:

1. Program Description

  • We use SMS messages to communicate with clients regarding Medicare plan information, appointment reminders, policy updates, enrollment assistance, and related services.

2. Opt-In

  • By providing your mobile number and consenting to receive messages, you agree to receive SMS communications from us. Message frequency varies, but you can generally expect 1–4 messages per month.

3. Opt-Out

  • You may opt out at any time by replying STOP. After opting out, you may receive one final confirmation message.

4. Help

  • For help, reply HELP or contact us:
    📞 (704) 500-2128
    ✉️ contact@foundersinsuranceagency.com

5. Message & Data Rates

  • Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

6. Eligibility

  • You must be 18 or older, or have parental/guardian consent, to use this service.